Customer Support

Warranty & Quality Support.

Clear communication and practical support for your lighting component projects.

Warranty Policy

Warranty terms and quality support are provided according to the product specifications and agreed order conditions. Please contact our team for details.

How to request support

If you encounter a quality concern, email us with your product name, order reference, quantity affected, and photos or videos showing the issue. Our team will review the information and discuss the next steps.

Coverage and resolution

Any applicable coverage period, exclusions, inspection arrangements, replacement or repair options, and shipping responsibilities will be confirmed in the agreed sales terms. This page does not create an additional warranty beyond those terms.

For product inquiries and quality support, contact sales@oyevo.net.

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